1. PARTIES

This Service Agreement (“Agreement”) is entered into between Turf Man Cleaners LLC (“Service Provider”) and the undersigned customer (“Customer”). Customer agrees to retain Turf Man Cleaners LLC for recurring pool maintenance services under the terms set forth below.

2. TERM OF AGREEMENT

This Agreement is a month‑to‑month service contract. Customer agrees to pay all monthly fees in advance of services rendered. Either Party may terminate this Agreement pursuant to Section 11.

3. SERVICE FREQUENCY

3.1 Turf Man Cleaners LLC will provide maintenance services once per week at the Customer’s service address.
3.2 Customer may request additional pool cleaning service during storms or monsoon season for an additional charge.
3.3 Turf Man Cleaners LLC will assign the service day. Service days may be adjusted at the Service Provider’s discretion.

4. SERVICE INTERRUPTIONS

4.1 Turf Man Cleaners LLC may postpone service due to weather, illness, holidays, or other circumstances.
4.2 Service may be postponed up to four (4) weeks per calendar year.
4.3 No service will be performed during: Thanksgiving week; Christmas week; and two (2) off‑season weeks (Customer notified in advance).
4.4 During inclement weather (storms & heavy rain) only essential tasks will be performed (chemical balancing, basket checks).
4.5 Customer must ensure access to the service area, including gate codes, locks, security clearance, and pet control. If access is denied or obstructed, service will not be performed and no credit will be issued.

5. EMERGENCY COMMUNICATION

Turf Man Cleaners LLC will make reasonable efforts to return emergency and after hour calls and emails. Emergency services are billed separately at a rate quoted on a case‑by‑case basis.

6. SCOPE OF SERVICES

Turf Man Cleaners LLC will perform the following weekly pool cleaning services:

Skim pool surface and floor
Backwash filter as needed
Clean leaf baskets
Clean pump baskets
Inspect equipment operation
Brush pool walls
Test and balance water
Vacuum pool as needed

Customer Requirements

A functioning in‑floor cleaning system or suction‑side cleaner is required.
Customer must maintain proper water level (recommended: mid‑tile).
Basic Chemicals are included in the base rate (all chlorine, muriatic acid, soda ash, bicarb, and de‑powder). All other chemicals may be billed separately (phosphate remover, algicide, clarifiers etc.).
Filter cleaning is performed every four (4) months and billed separately @ a rate of $125.00.

7. REPAIRS

7.1 Repairs are not included in the monthly service fee.
7.2 Repairs under $60 may be completed without prior approval and billed to Customer.
7.3 Repairs over $60 require Customer authorization before work begins.

8. PRICING & ADDITIONAL CHARGES

Customer agrees to pay:

Monthly service fee
Additional charges for chemicals, repairs, or extra labor
Filter cleaning every 4 months (excluding sand filters)
Pool draining and startup will be performed every 24 months to help control TDS hard water & high CYA levels.

9. PAYMENT TERMS

Payment methods and terms:

Payments can be made via the invoice sent to your email.
Zelle: 520‑252‑6999
Checks (payable to Turf Man Cleaners LLC) and cash may be left for pick up in an envelope in the pool equipment area on service day.
We bill on the 1st of every month; payment is due no later than the 10th of the same service month.
A $15 late fee applies to all late payments.
If payment is not received by the 15th of the month, services will be paused until payment is made.

10. DISCLAIMER & LIMITATION OF LIABILITY

Turf Man Cleaners LLC is not responsible for damage caused by:

Weather, fire, vandalism, misuse, or abuse
Normal equipment deterioration due to chemicals, sunlight, or age
Customer’s failure to maintain proper water levels
Customer’s failure to follow recommended maintenance
Surface deterioration (plaster, quartz, pebble, etc.) due to age or chemical exposure

Customer acknowledges that proper maintenance requires cooperation between visits.

11. TERMINATION

This Agreement may be terminated by either Party at any time. Customer agrees to continue service through the end of the current paid service month.

Service Agreement